In this newsletter we are pleased to publish the interview to Mr. Victor Zinn who is Managing Partner for R.I.D. GmbH, one of the German fastest growing company in the power generation sector.

Moreover R.I.D. GmbH is one of our most reliable and best customer: a business collaboration lasting many years and based on a mutual trust and growth.

So it was nice to ask him some questions and understand how Linz Electric can make the difference for his business.

LE: What do you think about Linz Electric?

VZ: Linz Electric is one of the leading manufacturers of alternators with great image and good quality products.

Linz Electric produces only power alternators and this makes them very professional and good looking against competition. Great family business.

LE: Which are the main advantages?

VZ: Linz Electric offers good quality and great service. Personal service of sales team is most important to keep business very close to the product.

LE: Please tell us a good suggestion to improve our offer.

VZ: You should improve alternators’ size in the E1X/4 range. Most competitive alternators are more compact in that power range.

LE: What do you think about our decision to have only Made in Italy production?

VZ: That is a winner point. Never produce your alternators outside of Europe(f.e. in Asia), it will destroy your image and quality level.

LE: What is the best plus of Linz Electric?

VZ: Reactive response for special enquiries and projects. Always ready to serve and help, it makes us stronger.

LE: How do our alternators give you added value?

VZ: Made in EU is a great brand. It boosts our EU made generators to a great quality level.

LE: How much strategic is the alternator in your sales? How easy can our alternator be replaced with another brand?

VZ: Long partnership with Linz Electric is our goal and strategic advantage so the combination R.I.D./Linz Electric is very important. To change alternator brand is pretty easy even though we would lose the mentioned strategic advantages and  there is also a certain volume of work to do in order to change part lists, manuals, etc…

LE: What would not you change in Linz Electric?

VZ: As mentioned under 4, never reduce your quality level starting to produce outside of EU. A production in Asia or other low-labour-cost countries reduces automatically the expectation of the market and herewith the image level + price expectation.

We would like to thank Mr. Zinn a lot for his availability and kindness to reply our questions. We think he has been able to summarize in few words the real values of our company and how we can make the difference for all our customers.